Logistics & Distribution

is a service that is made up of Supply Chain Management, Order Management and Warehousing. Together, we manage the logistics and distribution of supply to hospitals under the Ministry of Health, other institutions as well as private sector.

We have warehouses at strategic location in Libya, to ensure that we are able to deliver products to customers on time,

Customer Care

For customer, we manage product complaints and provide assistance in any investigation relating to those complaints. All calls and inquiries for our customers are channeled to our Customer Care Call Centre.

Medical Equipping

Our Biomedical service acts as a one stop solution for the procurement of medical and non-medical equipment, bringing together the specific needs and knowledge of l parties to meet customers' requirements within agreed budget and timeframe.

Medical equipment projects require coordination, flexibility and thoroughness and we provide the most comprehensive, integrated and systematic hospital equipment planning, procurement advisory and ongoing assistance with equipment management services.

Our equipment planning capabilities encompasses epidemiology, demographic, clinical, financial and health system perspectives. Keeping true to our passion for patient, we have a profound sensitivity to what patients need and how healthcare professionals and facilities function.

Scope of Work

• Equipment Planning
• Preparation of Bills of Quantity
• Coordination of M&E, Civil, Structural Consultants and Architects
• Preparation of Equipment Specifications for Subsequent Sourcing
• Organizing and Coordinating Delivery Schedule of Equipment in line with the project progress
• Testing and Commissioning
• Test Scheduling and Training for end users
• Maintenance and Servicing during Warranty Period